Commercial & Professional Services · Generative AI Copilot
Sector: Commercial & Professional Services
Solution Type: Generative AI Copilot
Primary Techniques: LLMs, Retrieval-Augmented Generation (RAG), prompt orchestration
Deployment Model: Secure internal web application
A commercial professional services organisation was producing a high volume of bespoke client proposals across multiple service lines. Proposal development relied heavily on individual experience and informal knowledge-sharing, creating scalability and consistency challenges.
An AI copilot that augments proposal authors rather than automating submission was designed, ensuring human ownership, traceability, and secure handling of sensitive data.
“This doesn’t replace our expertise — it gives us a strong starting point.”
“Every proposal now sounds like it came from one firm.”
This case demonstrates how Generative AI can deliver immediate productivity gains while scaling organisational knowledge responsibly.