Applying responsible AI to research operations, regulatory workflows, and evidence synthesis in life sciences organisations.
Life sciences organisations manage vast volumes of scientific literature, internal research documents, regulatory guidance, and experimental data. Researchers and regulatory teams faced significant time pressure when synthesising evidence, responding to queries, or preparing submissions.
Key challenges included fragmented knowledge sources, inconsistent documentation practices, and high risk associated with misinterpretation or hallucinated outputs from generic AI tools.
The team worked closely with scientific, regulatory, and IT stakeholders to design a controlled AI system focused on decision support — not automation of scientific judgement.
The design prioritised traceability, citation-backed outputs, and clear boundaries on where AI assistance could and could not be applied.
The resulting platform enables researchers to query approved document repositories using natural language, rapidly surface relevant evidence, and generate structured summaries with direct source attribution.
This case demonstrates how AI can be safely and effectively applied in highly regulated environments when governance, traceability, and domain expertise are embedded from the outset.
It illustrates a practical pathway for life sciences organisations to benefit from AI without compromising scientific integrity or compliance.